Web usability consulting
Advanced Common Sensesm is the online home of Web usability consultant and author Steve Krug.
Thanks to everyone who participated in my do-it-yourself usability testing workshop on April 18th. (We were unbelievably fortunate that it wasn't on the 19th, since it was in Watertown, MA.)
The sequel. The how-to guide for doing your own usability tests. Hint: It’s much easier than you’d think, as you can see in this video that shows how I do tests.
OutSystems has posted video of my keynote Usability: Just one more thing you don't have time for? from their NextStep 2013 conference in Lisbon. Sadly, for technical reasons the live demo test in the middle is missing, but I'm trying to see if we can restore it. (Even without it, I think it's pretty good.)
If you don't have time for a video, they've also posted a short interview. I mention unicorns, but only in passing. And there's a sketchnote drawing of me without a nose.
These are a | few of my | fav- or- ite | things...
If you’ve ever done usability tests using mobile devices you know that it can get very complicated very quickly: sleds, goosenecks, document cameras, converters, physical restraints (well, maybe not physical restraints, but “Don’t move the device beyond this point” markers), and a lot more.
Since I wrote a book about testing (Rocket Surgery Made Easy), people often ask me about the best way to do mobile testing. I think I've finally figured out what’s what, and I’m going to write a few blog posts about it. To begin with, though, I thought I’d mention two tools that seem to be well-kept secrets (i.e., I’m always surprised how many people haven’t heard about them.)
They’re useful for solving two problems:
How you record mobile tests, and
How you display them to observers.
(They’re both for iOS devices, not Android or Windows Phone.)
As near as I can tell, Steve Jobs must have been scared by multitasking when he was a kid, with the result that it’s nearly impossible to do more than one thing at a time on your iPhone or iPad--or iWatch, presumably. (Exception: You can listen to music and do one other thing. Steve was apparently fond of music.)
The upshot is that there’s never been much prospect for running a screen recorder in the background under iOS. And screen recorders (e.g., Camtasia, et al), are like mothers’ milk to us usability folks. I had despaired of ever finding one, until recently.
“I've designed and facilitated a dozen or so tests on startup sites over the past couple of years but the last round I did was for a large publishing company and boy was I nervous.
The results were outstanding.
One forgets how bloody fantastic it is when that behemoth of an issue shows it's face for the first time... Priceless.”
Our corporate motto: It’s not rocket surgerysm
© 1997-2013 Steve Krug “Advanced Common Sense” and “It's not rocket surgery” are service marks of Steve Krug